Info - FAQs
The most Frequently Asked Questions are below. Click each question to view the answer.
If you have problems viewing the FAQs download the "Hop Farm Music Festival FAQs PDF" click here.
What is the admission price? How do I purchase tickets?
Are there camping facilities?
What are the opening times and hours?
Visit our Opening / Closing Times page for details.
Are dogs allowed?
Only guide dogs are allowed on site.
Do you have to pay for Car Parking?
No. Car Parking is free. There is a charge for Campervans, please see the tickets page.
Can I bring food and drink into the festival?
Food for personal use only may be brought into the arena and onto the campsite, however please bear in mind there are plenty of outlets on site selling food and drink. Please note that no glass is permitted anywhere is the campsite or arena. Sealed (unbroken seal) water bottles and non-alcoholic drinks 1 Litre and under and food for personal consumption may be brought in to the arena. No alcohol / drinks bottles / glass bottles / cans / illegal substances are permitted to be brought into the Arena under any circumstances. Please see our food and drink page for more information (there will be a random search policy).
Can I bring my children?
Children aged 13 years of age and under are admitted for free, they will still be issued with a ticket which will be exchanged for a wristband. They will need to be accompanied by a ticketed adult as well. All children 14 years old and older must have a ticket to enter the festival. Children under 16 years old must be accompanied by a parent or guardian over 21. No more than two under 16’s will be permitted to enter with any one adult. Don’t take any chances -bring proof of age as you will be asked for this on entry to the site. All children must be registered when they arrive at site before they proceed to campsite/arena etc. Registration will be located close to wristband exchange.
Can I start a bonfire with my friends at the campsites?
BBQ’s are only permittd in the campsite at designated BBQ areas. No BBQ’S are permitted in the campsite at your tents or anywhere in the arena.
Is the Hop Farm fully accessible?
The Hop Farm welcomes wheelchair users and most of the site is relatively level with easy access. We offer disabled parking for blue badge holders with easy access to the camping areas for those camping as well as for day pass holders. If you require assistance on arrival please inform the event stewards. Please visit our disabled info page for more details. Please be advised to bring official documentation stating your disabled status on the day of the festival.
Can I enter the venue with a camera or video camera?
You may enter the venue with a camera as long as it is not a professional camera (a camera with a reflex lens, adjustable or digital). Video cams, however, are not allowed in the concert venue.
Are there cash points on site?
Yes there will be a number of cash points throughout the site. There will be a surcharge for each transaction.
I have purchased tickets; do I need a wristband to enter the arena?
YES. The first thing you should do upon arrival is to trade your ticket for your wristband (they won’t let you back in without it) at the wristband exchange point, which will be clearly sign posted. Please look at our tickets page.
What do I need to bring with me to the event if I have booked my tickets using someone elses bank card?
You will only be required to present the card used if your tickets are for collection from the box office. If you are being sent your tickets you will therefore will not need to present the card. If tickets are for collection and the cardholder cannot be present to collect the tickets then our box office staff will accept a letter of authorisation confirming the booking reference and the last 4 digits of the card number.
How do I get my campervan/motor home permit?
You can get purchase your campervan permit via our ticket page when you purchase your festival tickets. Your permit will be sent to you along with your tickets.
Please note there are a limited number of spaces and will be sold on first come first serve basis.
Campervan permits are sold per plot which are 6m x 6m in size. You must fit within these perimeters.
Will I have to queue on arrival and/or departure from the festival?
As with all festivals, there are always lengthy waits upon arrival and departure, so its important to time your journey accordingly. If you are first time festival go-er please download our tips for festival virgins.
What NOT to bring
We’re pretty chilled here at Hop Farm but we do have to have some rules and regulations to keep everyone safe and sound and the following items may not be brought into the site through the Hop Farm gates:
- Glass - no glass is permitted in the campsite or arena
- Illegal substances
- Portable Laser Equipment and Pens
- Unauthorised Professional Film or Video Equipment
- Audio Recorders
- Air Horns
- Spray Cans
- Any item which may reasonably be considered for use as a weapon
- Please be advised you may be body searched at the entrance
- Persons suspected of carrying items that may be used in an offensive or dangerous manner, or carrying out illegal activities onsite may be searched
- Excessive amounts of food, cigarettes and alcohol may be refused entry to the campsite - please only bring enough for personal use
- Large camping gas canisters (more than 2.7kg in gas weight) aren’t permitted anywhere (however small camping gas canisters are permitted in the campsite)
All of the above items will be confiscated.
No percussion instruments, drums or bass instruments will be allowed on to the festival site...all your musical areas should be sorted by the pros we’ve booked to play for you!